The Black Friday and Cyber Monday (BFCM) shopping period has permanently evolved beyond a single weekend, transforming into an extended "value season." Retailers navigating 2025 prepared for a longer, more fragmented holiday shopping landscape, a shift now confirmed by data. Talon.One, a leading incentives engine for global retailers like Sephora and Adidas, has analyzed aggregated insights from approximately 300 brands to identify critical trends. These findings offer a practical benchmark for brands to evaluate their 2025 performance and strategically plan for 2026.
1. The Holiday Promotional Calendar Started Earlier Than Ever
One of the most significant shifts in 2025 was the timing of promotional activities. Influenced revenue, defined as sales driven by personalized promotions or offers, began its ascent on November 16th, nearly two weeks ahead of the traditional Black Friday peak. Many retailers pushed their offers even earlier, launching deals in the first week of November to capture early shopper intent.
Two key events were instrumental in this early start:
- Member Weeks: Retailers increasingly leveraged loyalty-first activations throughout October and early November. These weren't mere warm-ups but significant value moments, creating demand spikes through early access pricing, gift-with-purchase incentives, exclusive bundles, and members-only inventory windows.
- Singles' Day: This event, traditionally strong in APAC, solidified its position as a global holiday milestone. Talon.One's data revealed an 11% year-over-year increase in influenced revenue on November 11th, fueled by greater participation from U.S. and EMEA retailers.
These trends indicate that retailers are now operating on a continuous seasonal cadence rather than a concentrated holiday weekend model. Consequently, campaign planning must evolve, with channel, offer, and loyalty sequencing strategically mapped from September onwards.
2. Retailers Successfully Avoided the Typical Pre-BFCM Slump
Historically, conversion rates would dip in early November as consumers held out for Black Friday deals. However, the 2025 season demonstrated that this slowdown is not inevitable. Retailers who strategically introduced value moments throughout October and early November successfully maintained consistent engagement and sales activity.
This was achieved through a mix of targeted early-access windows, mid-November incentives, and loyalty program perks, which collectively reduced buyer hesitation and encouraged purchases before peak week. A significant advantage of this approach is more predictable demand, allowing retailers to manage inventory, staffing, and margins more efficiently without the usual Black Friday volatility.
Furthermore, this strategy fostered a stronger December. By integrating more customers into loyalty programs earlier in Q4, retailers were better positioned to re-engage them through earned points, exclusive rewards, and personalized follow-ups during the crucial final holiday push.
3. Discounts Increased, But with Strategic Precision
While value remained a top priority for shoppers, retailers responded with a measured increase in discount rates across most regions. The average global discount climbed from 21% in 2024 to 25% in 2025, with significant regional differences:
- EMEA: 24%
- AMER: 35%
- APAC: 18%
Crucially, these increases were deliberate and controlled. Instead of simply deepening markdowns, retailers focused on delivering more targeted value by pairing moderate discounts with structured mechanics like loyalty gating, tiered offers, or spend thresholds. This data points to a more sophisticated strategy: creating perceived value through intelligent design, rather than relying solely on aggressive price cuts.
4. Loyalty Programs Played a Pivotal Role Throughout the Season
Black Friday 2025 saw a significant surge in loyalty program enrollment. Among Talon.One's client base, daily new members on Black Friday itself increased by 50% above the preceding 30-day average, and total enrollment doubled compared to the previous year.
Loyalty programs are increasingly becoming the primary framework for delivering value. Retailers strategically positioned membership as the gateway to early deals, higher-tier discounts, exclusive bundles, and expedited shipping.
The clear implication for 2026 is that loyalty strategy is, in essence, promotional strategy. These two elements can and should be fully integrated under a comprehensive incentives marketing umbrella.
5. Shoppers Responded Strongly to Structured Promotional Mechanics
While straightforward item-level discounts remained prevalent due to their clarity, 2025 witnessed a greater adoption of strategic promotional formats designed to encourage higher-value shopper behaviors.
Top-performing mechanics included:
- Tiered and minimum-order-value (MOV) incentives, specifically aimed at increasing Average Order Value (AOV).
- Bundles and Buy-One-Get-One (BOGO) offers, strategically used to drive sales volume.
- Shipping incentives, proven effective in reducing cart abandonment rates.
These sophisticated approaches enabled retailers to better manage margins, boost purchase sizes, and enhance customer engagement throughout the extended holiday season. As consumers become more accustomed to diverse and early value propositions, structured promotional mechanics will become an even more critical component of future holiday strategies.
Preparing for Black Friday 2026: A Multi-Event Strategy
The 2025 holiday season unequivocally showed that success hinges on a retailer's ability to orchestrate a dynamic, multi-event promotional strategy. For 2026, planning the entire October–December period as a cohesive value journey—one that is firmly anchored in loyalty, driven by data, and perfectly aligned with evolving shopper behavior—will be paramount to achieving strong performance.
To learn more about Talon.One and how to build a robust incentives marketing strategy for success in 2026, visit their website.









