Kettering Health Still Recovering From Ransomware Attack
Kettering Health, a large healthcare network in Ohio, is still working to restore normal operations weeks after a ransomware attack disrupted its systems. The attack caused a system-wide technology outage, impacting patient care.
Kettering Health has restored core components of its electronic health record system. This allows staff to update and access patient records, improve communication across care teams, and coordinate patient care. However, the system is not yet fully functional.
Ongoing Patient Care Disruptions
Patients report ongoing difficulties accessing care. Some are unable to contact their doctors' offices, refill prescriptions, or access certain emergency room services. Some procedures, including MRIs, cancer follow-ups, pre-surgery tests, and chemotherapy sessions, have been canceled or delayed.
Patients have shared their experiences on social media, describing reliance on paper charting and spotty phone service. Some advise avoiding Kettering Health facilities if possible.
Everything is being done by hand pen and paper.
Investigation and Recovery Efforts
Kettering Health confirmed the incident was a ransomware attack and stated they have not paid a ransom. The ransomware gang known as Interlock is suspected to be behind the attack, though they have not publicly claimed responsibility.
The attack highlights the vulnerability of healthcare systems to cyberattacks. It follows a series of high-profile breaches in the healthcare sector, including the attack on Change Healthcare in 2024, which impacted millions of patients.
Kettering Health continues to work on restoring full functionality and addressing patient concerns. The incident underscores the growing threat of ransomware to healthcare organizations and the importance of robust cybersecurity measures.
For more information on the attack and recovery efforts, visit the Kettering Health website.
