Zoom CEO Joins Trend, Uses AI Avatar on Earnings Call

Zoom CEO Eric Yuan recently used an AI avatar to deliver initial remarks on the company's quarterly earnings call, following a similar move by Klarna's CEO earlier that week. Yuan deployed his custom avatar via Zoom Clips, the company's asynchronous video creation tool.

I am proud to be among the first CEOs to use an avatar in an earnings call. It is just one example of how Zoom is pushing the boundaries of communication and collaboration. At the same time, we know trust and security are essential. We take AI-generated content seriously and have built in strong safeguards to prevent misuse, protect user identity, and ensure avatars are used responsibly.

This move reinforces Yuan's advocacy for avatar use in meetings. He has previously discussed Zoom's ambition to create digital twins of users. Other leaders, like the CEO of Otter.ai, are also exploring this technology to manage workload.

Zoom announced the custom avatar add-on feature will be available to all users this week.

This trend reflects the increasing integration of AI in executive communications and raises questions about the future of virtual presence in business.